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Integrated Services
Services
Facilitation Services | Curriculum Development | Future Services and Supports | Workshops
Facilitation Services top
Integrating human services is potentially both challenging and rewarding. Bringing together different disciplines to focus on the needs of children and families provides opportunities to
- enrich assessment and service perspectives
- reduce duplication and conflict
- enhance family participation
Crafting this approach often benefits from the guidance of a skilled facilitator.
Professional Facilitators Available
A total of 20 days of facilitation services, including assessment and analysis, are available to agencies. The days can be used in half-day, full-day or several-day increments by individual agencies or groups of agencies for local, regional or statewide service integration planning and implementation.
These third-party facilitation services will be available to assist groups in any aspect of service integration development and implementation, including
- planning the integration effort to make good use of time and resources
- assessing customer and agency needs, and identifying gaps and issues
- defining integration goals and objectives
- surfacing and testing assumptions which may impede integration
- planning and evaluating new processes for acting collaboratively
- encouraging effective feedback from group members
- reaching consensus in decision making
- studying and analyzing outcome indicators
The facilitator's services will be useful in various stages of the service integration process and under varying circumstances. For example
- in the early, formative stages - to help set goals and objectives for collaboration
- during service integration planning - to help identify and meet challenges
- near the end of the planning effort - to help the group reach consensus
- in the implementation stages - to analyze integration processes and encourage progress
Curriculum Development top
Curriculum will be developed to support integrating services and will be shared liberally with regional training academies, county or agency staff development departments and other training entities. Watch for training-the-trainer opportunities here or contact Monica Caprio at (530) 757-8643.
Future Services and Supports top
- Coordinated case planning
- Integrated family timelines
Workshops top
Basic Orientation: Can We Talk? | Coordinated Case Planning |
Basic Orientation: Can We Talk? top
Families who come into contact with CalWORKs and Child Welfare Services simultaneously need both self-sufficing and safety in achieving employment, well-being and permanency.
This orientation workshop will combine participants from CalWORKs, Child Welfare Services, employment and eligibility programs in order to build trust and understanding among staff in serving families. It provides training for staff on the "other program" with a basic overview of the goals, legislative mandates and regulations. It lays the foundation for participants' understanding and putting into practice the mission, vision, and guiding principles that unite these programs in serving families.
Topics include
- Overview of Service Delivery Systems
- Understanding California Programs
- CalWORKs
- Child Welfare Services
- Other Programs
- Timelines for Programs
- A Day in the Life of Staff
- California Laws Linking Services
- California Integrated Services Laws
- Identification and Referrals of Families
- Strength-Based Planning with Families
- Understanding a Client: "In My Shoes: Jackie"
- Identifying and Referring families
- Linking Programs in Serving Families
- Practice Changes and Practice Constants
- Working with Others
As a result of this workshop, participants will be able to link services, including having a working knowledge of the principles, values and approaches to problem solving with children and families.
Coordinated Case Planning top
Coordinated case plans are the road map to achieving safety and self-sufficiency for families. The case plans memorialize agreements for behavioral changes and include commitments for services, supports and responsibilities of the agency family members and service providers.
Topics include
- What is a Coordinated Case Plan?
- Team Development and Communication
- Client and Family Assessment
- Development of a Coordinated Service Plan
- Case Management and Case Resolution
Participants will be prepared to work with families and professional partners to make a plan to attain safety and self-sufficiency.
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